Business Etiquette
Etiquette covers most aspects of social interactions, including self-presentation, communication, courtesy, and hospitality. Business etiquette, in particular, covers expectations in the interactions between co-workers, the company and their clients, as well as the company and their stakeholders.
Topics covered:
- What is etiquette and why is it important?
- Making a great 1st impression
- Effective introductions
- 3 V's of communication
- Office etiquette
- Email etiquette
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